Returns and refund
In accordance with the Consumer Contract Regulations, you can return an item if you simply change your mind.
You have the right to cancel at any time from the moment you place your online order, and up to 30 days from the day you receive your goods
We also offer the opportunity to exchange your item should you see something else you like.
Bespoke items – Jewellery that has been specially commissioned for you will not be valid, there will have been multiple points throughout where you will have had to approve designs.
Engraved items – Any jewellery that had engraving carried out will be non-returnable. This is personal to you and the item cannot be re-sold.
Worn or Damaged Items – Any jewellery that has been clearly worn or has suffered damage whatever that maybe while in your possession.